Return & Replacement Policy

You can request a return within 7 days of delivery.

• Raise a return from the Orders page or by emailing support.
• Requests after 7 days from delivery cannot be accepted.
• Backed by our 30-day glow guarantee on eligible products.

To keep everyone safe, returned items must meet a few conditions:

• Unused and in original, undamaged packaging.
• All seals, tags, and free gifts included.
• Proof of purchase / order ID available.

Prefer a replacement over a refund? Here is how it works:

• Approve the return request and schedule a pickup.
• Once we receive and inspect the item, the replacement is dispatched.
• If a replacement is out of stock, we issue a full refund instead.

Refunds for returns follow the timelines in our Refund & Cancellation Policy.